Website information
Privacy, Cookies & Website Terms
How Oxford Energy Services collects and uses information, the technologies used on this website, and the terms that apply when you visit.
Oxford Energy Services respects your privacy and aims to handle personal information lawfully, fairly and transparently.
Last updated: 28 July 2026
Privacy notice
How we handle personal information
About us
This website is operated by Dr Russell Layberry, a sole trader trading as Oxford Energy Services.
The website address is https://oxfordenergyservices.co.uk/ .
For the purposes of UK data protection law, Dr Russell Layberry trading as Oxford Energy Services is the data controller responsible for the personal information described in this policy.
Information we collect
We may collect information that you provide when you contact Oxford Energy Services, complete a form, arrange a meeting or enquire about a service.
This may include:
- Your name.
- Your email address.
- Your telephone number.
- Your business, organisation or employer.
- Information about a building, project or energy-related issue.
- Details included in an enquiry, form, questionnaire or booking request.
- Correspondence exchanged by email, telephone or another communication method.
- Any other information you choose to provide.
Please do not send sensitive, confidential or special-category personal information unless it is genuinely necessary for your enquiry.
Information collected automatically
When you visit the website, certain technical and usage information may be collected automatically.
This may include:
- Your IP address.
- Your browser, operating system and device type.
- Your approximate location derived from your IP address.
- The pages you visit and the time spent on them.
- Links, buttons and forms you interact with.
- The website, advert or search result that referred you to the site.
- Cookie, advertising or similar online identifiers.
This information may be collected using cookies, pixels, tags and similar technologies.
How we use information
We may use personal information to:
- Respond to enquiries and requests.
- Provide information about Oxford Energy Services.
- Arrange calls, meetings and consultations.
- Prepare proposals, scopes of work and quotations.
- Deliver services you have requested.
- Manage our correspondence and business relationship with you.
- Administer, secure and improve the website.
- Understand how visitors find and use the website.
- Measure the effectiveness of content, advertising and marketing.
- Protect the website and business against fraud, misuse or security threats.
- Maintain appropriate business, financial and legal records.
- Comply with legal and regulatory obligations.
We will not use personal information for a purpose that is incompatible with the reason it was originally collected unless that use is permitted or required by law.
Our lawful bases
UK data protection law requires us to have a lawful basis for processing personal information. The basis used will depend on the circumstances.
Consent
We may rely on consent when you accept optional analytics or marketing cookies, or expressly ask to receive marketing communications.
Legitimate interests
We may use information where it is reasonably necessary to operate and improve the business, respond to enquiries, protect the website or maintain appropriate records.
Contract
We may process information when you ask us to take steps before entering into a contract or where processing is necessary to provide agreed services.
Legal obligation
We may retain or process information where necessary to meet legal, regulatory, tax or accounting obligations.
Where consent is legally required for a cookie, pixel or similar technology, we will not rely solely on legitimate interests to activate it.
Enquiries, forms and bookings
When you contact Oxford Energy Services, the information you provide will be used to understand and respond to your enquiry.
Submitting an enquiry does not automatically subscribe you to general marketing emails. Your information will only be used for unrelated promotional communications where there is an appropriate lawful basis.
Contact forms, questionnaires or booking facilities may be provided using third-party services, including Google Forms or Calendly. Information entered into these services may be processed by the relevant provider as well as by Oxford Energy Services.
You should avoid including unnecessary sensitive or confidential information in an online form or appointment booking.
Cookies and tracking
How website activity is measured
Oxford Energy Services may use analytics and marketing technologies to understand website performance and assess the effectiveness of advertising.
Your choice
Managing cookie preferences
You can accept, reject or manage optional cookies through the cookie controls provided on this website.
Rejecting optional cookies should be as straightforward as accepting them. Strictly necessary cookies may continue to operate because they are required for the website or cookie controls to function.
You can also block or delete cookies using your browser settings, although doing so may affect some website functions.
Storage and suppliers
Who may process information
Who we share information with
Information may be shared with trusted suppliers where necessary to operate the website, communicate with you or provide services.
These suppliers may include:
- Website and hosting providers.
- Email and communications providers.
- Online form and appointment-booking providers.
- Analytics and advertising providers.
- IT, software, security and technical support providers.
- Accountants, insurers, legal advisers and other professional advisers.
- Public authorities or regulators where disclosure is legally required.
These organisations may act as data processors, independent data controllers or joint controllers depending on the service and circumstances.
Oxford Energy Services does not sell personal information.
International transfers
Some technology providers may process or store information outside the United Kingdom.
Where personal information is transferred internationally, reasonable steps will be taken to ensure that an appropriate legal safeguard is in place.
This may include:
- A UK adequacy regulation.
- The UK International Data Transfer Agreement.
- The UK Addendum to approved standard contractual clauses.
- Another safeguard permitted under UK data protection law.
Further information about a provider’s international processing may be available in that provider’s privacy notice.
How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, tax, accounting and business record requirements.
Information may be retained for longer where required by law, necessary for a legal claim or reasonably required to protect our rights.
Information that is no longer required will be deleted, anonymised or securely disposed of.
Information security
Oxford Energy Services takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure.
Measures may include controlled account access, password protection, multi-factor authentication where available, appropriate software updates, supplier checks and secure storage practices.
No internet transmission or storage system can be guaranteed to be completely secure.
Your information
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights over the way your personal information is used.
Make a privacy request- Ask for access to your personal information.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete personal information.
- Ask us to restrict how information is used.
- Object to processing based on legitimate interests.
- Object to the use of information for direct marketing.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on consent.
- Raise a concern about how your information has been handled.
Some rights are subject to legal conditions and exemptions. We may need to verify your identity before completing a request.
You also have the right to complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern directly first, although you are not required to contact us before approaching the ICO.
Children’s information
This website and Oxford Energy Services’ services are intended for adults, businesses and organisations.
The website is not directed at children, and Oxford Energy Services does not knowingly collect personal information from children.
Please contact us if you believe a child has provided personal information through the website.
Third-party websites and services
This website may contain links to websites or services operated by other organisations.
Oxford Energy Services does not control those third parties and is not responsible for their content, security or privacy practices.
You should review the privacy information and terms provided by the relevant organisation before supplying information or using its services.
Website terms
Terms and conditions of use
These terms apply when you visit or use the Oxford Energy Services website.
Acceptance of these terms
By accessing or using this website, you agree to these website terms. You should stop using the website if you do not agree with them.
Separate proposals, quotations, contracts or service agreements may apply when you commission services. Where there is a conflict, the specific written service agreement will take priority in relation to those services.
Website availability
We aim to keep the website accurate, secure and available, but do not guarantee uninterrupted access or that every feature will remain continuously available.
Oxford Energy Services may update, restrict, suspend or withdraw any part of the website without notice.
General information
Website content is provided for general information only. It should not be treated as legal, financial, regulatory, engineering or other professional advice tailored to your particular circumstances.
You should obtain an appropriate assessment or professional advice before making decisions based on general website content.
Services and results
Service descriptions, examples, case studies and potential outcomes are illustrative unless expressly agreed otherwise in writing.
Results depend on factors including the building, available data, implementation, budget, existing systems, energy prices, contractors and other circumstances outside Oxford Energy Services’ control.
Nothing on the website guarantees a particular level of energy saving, cost reduction, compliance outcome or commercial result.
Intellectual property
Unless otherwise stated, the website and its original content, branding, graphics, written material, downloads and other materials are owned by or licensed to Oxford Energy Services.
You may view the website and print or save reasonable extracts for your own personal or internal business reference.
You must not reproduce, republish, sell, license, scrape or commercially exploit substantial website material without prior written permission.
Acceptable use
You must not:
- Use the website unlawfully or fraudulently.
- Attempt to gain unauthorised access to the website or its systems.
- Introduce viruses, malicious code or harmful technology.
- Interfere with the website’s security or operation.
- Submit false, misleading, abusive or unlawful information.
- Use automated systems to overload, scrape or disrupt the website.
- Infringe the rights of Oxford Energy Services or another party.
External links
Links to third-party websites are provided for convenience and information only.
A link does not necessarily mean that Oxford Energy Services recommends, endorses or accepts responsibility for the third party, its content, products or services.
Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to this, Oxford Energy Services will not be liable for loss arising from reliance on general website information, website interruption, malicious technology outside our reasonable control, third-party websites or indirect and consequential loss.
Different liability provisions may apply under a separate written agreement for paid services.
Changes to this page
This page may be updated when the website, services, suppliers, legal requirements or data practices change.
The latest version will be published on this website with an updated revision date.
Governing law
These website terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction over disputes relating to these terms, subject to any mandatory rights that apply to an individual acting as a consumer elsewhere in the United Kingdom.
Questions or requests
Contact Oxford Energy Services
Contact Russell if you have a question about this policy, these website terms or the way your information is being used.
Dr Russell Layberry
Sole trader trading as
Oxford Energy Services
Lawn House Lane
Edgcott
Buckinghamshire
HP18 0TX
Email:
russ@oxfordenergyservices.co.uk
Telephone:
+44 (0)7803 397 549